Dashboard
A one-page measurement tool comprising the critical few end-of-pipe (downstream) and process (upstream) measures related to a strategy or action plan (see illustration). It helps a leader check and adjust a plan and provides real-time measures for real-time feedback. Value-stream maps and dashboards are complementary tools: Maps raise critical questions to be addressed during the plan phase of the plan-do-check-act cycle. Dashboards raise questions for leaders to address during the check and act phases.
