As this series continues to explore the implications and dynamic of “coaching” in a business environment, Bryant Sanders models the mindset and techniques for coaching work improvement to develop people. Bryant draws on 26 years Toyota experience to facilitate his coaching techniques with a team in the field leading to a dramatic improvement in the work. He walks us through the story from deciding where to focus, to earning the team’s trust, facilitating reflection solidifying the what and the why and then leveraging one another’s strengths to upskill the team and eliminate difficulty and waste in the work. An excellent study in masterful coaching on the floor where the work happens.
Operations
32. Coachable: A Model Story, Coaching Work Improvement
January 27, 2020
An excellent study in masterful coaching on the floor where the work happens.
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About Bryant Sanders
Bryant, a recent retiree from Toyota Motor North America (TMNA), has 25 years of experience in accessory development, supplier development, quality, logistics, production operations, and Toyota Production System (TPS) deployment. While at TMNA and working with the Toyota Production System Support Center and Operations Management Development Division, he learned firsthand…
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Operations
Article by Matthew Savas